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FAQ

Do you ship worldwide?
Yes, we proudly ship our clocks to almost any address worldwide. With many years of experience, we ensure each clock is carefully and securely packed using high-quality materials to withstand international shipping. You will receive a tracking number with your order, so you can easily follow your package every step of the way. We partner with reliable postal and courier services because it’s very important to us that your clock arrives safely and on time.


Are the listed prices including shipping?
Yes, all our prices always include shipping — with no hidden fees. Shipping is completely free, no matter where you are.


How long will it take until my clock arrives?
Typically, delivery takes about 10 working days. Please note that customs clearance times can vary depending on your country, which may affect the total delivery time.


Do I get help with setting up my clock after delivery?
Absolutely. We offer friendly and helpful after-sales support. If you need any assistance with setting up or operating your clock, our team is happy to guide you every step of the way.


What payment methods do you accept?
We accept payments securely via credit card, PayPal, and Google Pay. All transactions are processed through a secure payment gateway to protect your personal information.


What is your return policy?
Your satisfaction is very important to us. If you are not completely happy with your purchase, we offer a full refund if the clock is returned within 30 days of delivery. This applies if the clock is damaged or not functioning properly. Please contact us first so we can assist you and make the return process as smooth as possible.


How do you handle my personal information?
We take your privacy seriously. Your personal information is used only to process your order and provide you with the best possible service. We never share your data with third parties without your consent. For more details, please see our privacy policy